This Privacy Policy describes how www.plantrea.com (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website (plantrea.com) and use our services. By accessing or using our Website and services, you agree to the practices outlined in this Privacy Policy.
Information We Collect
- Personal Information:
We may collect personal details such as your name, email address, phone number, and shipping/billing address when you create an account, place an order, or contact us. - Payment Information:
For purchases, payment details (such as credit/debit card or UPI information) are securely processed through trusted third-party payment processors. We do not store or directly access your payment information. - Browsing & Device Information:
We may automatically collect non-personal information like your IP address, browser type, device type, operating system, and pages visited on our Website. Cookies and similar technologies help us improve functionality, personalize your experience, and analyze site performance.
How We Use Your Information
- Order Processing:
To confirm, process, and deliver your orders, and to provide related customer support. - Communication:
To send you important updates regarding your orders (confirmations, shipping details, etc.). If you opt in, we may also send newsletters, promotions, and marketing messages. - Improvement & Analytics:
To understand how visitors use our Website, enhance user experience, and improve our products and services.
Sharing Your Information
- We do not sell or rent your personal information to third parties for marketing.
- We may share your data with trusted third-party service providers (such as logistics, payment processors, and IT support) who assist us in operating our Website and fulfilling your orders. These partners are bound to use your data only as necessary and to protect it securely.
Your Rights & Choices
- Account Access: You may access, update, or correct your personal details by logging into your Plantrea account.
- Opt-Out of Marketing: You can unsubscribe from promotional emails anytime by using the link provided in the email.
- Cookies Control: You can manage cookies and tracking preferences through your browser settings.
Security
We employ reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.
Changes to this Privacy Policy
Plantrea may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with the date of revision.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:
👉 https://plantrea.com/contact-us/